Video post – The Customer Experience is in the Relationship Part 2
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In part two of this video post – financial advisor Phil Grant, Partner at boutique accounting firm, Nexia ASR, talks to Fiona about finding the right customer fit and how points of difference can help you to work out the unique experience you want to deliver to your customers.
Fiona will talk with Phil Grant from Nexia ASR about financial issues related to startups and online players again next month.
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