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	<title>Comments on: Kind words will not kill you</title>
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	<link>http://www.intothemountain.com/kind-words-will-not-kill-you/</link>
	<description>Real People. Real Stories. Real Success. How not to fly your business into the mountain</description>
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		<title>By: uberVU - social comments</title>
		<link>http://www.intothemountain.com/kind-words-will-not-kill-you/comment-page-1/#comment-159</link>
		<dc:creator>uberVU - social comments</dc:creator>
		<pubDate>Wed, 03 Feb 2010 08:49:07 +0000</pubDate>
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		<description>&lt;strong&gt;Social comments and analytics for this post...&lt;/strong&gt;

This post was mentioned on Twitter by rushcrowdsmelb: RT @FionaK: Why kind words will not kill you? Pls RT http://bit.ly/bBoUGG...</description>
		<content:encoded><![CDATA[<p><strong>Social comments and analytics for this post&#8230;</strong></p>
<p>This post was mentioned on Twitter by rushcrowdsmelb: RT @FionaK: Why kind words will not kill you? Pls RT <a href="http://bit.ly/bBoUGG..." rel="nofollow">http://bit.ly/bBoUGG&#8230;</a></p>
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		<title>By: fionaboyd</title>
		<link>http://www.intothemountain.com/kind-words-will-not-kill-you/comment-page-1/#comment-158</link>
		<dc:creator>fionaboyd</dc:creator>
		<pubDate>Tue, 02 Feb 2010 23:17:15 +0000</pubDate>
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		<description>HI Ray, thanks for your comment, I so love your example and well done for coming up with something like this. I always struggle to find the right prompts when I try do the same thing, this is a really neat way to disrupt patterned critical thinking. Creativity is so essential and not enough people are aware of how valuable it is in the business world. Lovely teaching tool you used there and so gently applied! Love to chat in the real world again soon Ray, have a great day.</description>
		<content:encoded><![CDATA[<p>HI Ray, thanks for your comment, I so love your example and well done for coming up with something like this. I always struggle to find the right prompts when I try do the same thing, this is a really neat way to disrupt patterned critical thinking. Creativity is so essential and not enough people are aware of how valuable it is in the business world. Lovely teaching tool you used there and so gently applied! Love to chat in the real world again soon Ray, have a great day.</p>
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		<title>By: Ray Brown</title>
		<link>http://www.intothemountain.com/kind-words-will-not-kill-you/comment-page-1/#comment-157</link>
		<dc:creator>Ray Brown</dc:creator>
		<pubDate>Tue, 02 Feb 2010 21:59:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.intothemountain.com/?p=988#comment-157</guid>
		<description>Hi Fiona You are so right about the scarcity of encouragement. There is also a bit of &quot;brain process&quot; in play here. I used to run a management course and did a small section on creativity. I would put up a slide I called &quot;Ray&#039;s wheelbarrow&quot; - it showed a long thin &quot;wheelbarrow&quot; with small wheels, short handle and bright yellow colour. I&#039;d then ask for comments. They poured out, handles too short, wheel&#039;s too small, don&#039;t like the colour etc etc etc. I&#039;d then say &quot;thanks for your comments now let&#039;s analyse them in two columns + &amp; - . Needless to say the comments were 95% (often 100%) negative. This equalled the first lesson, people feel the need to critisise. Then I&#039;d say &quot;oh I forgot one piece of information - this wheelbarrow is made to carry filing cabinets - hence the colour, small handle, small wheel etc&quot; The room always went quiet as people realised this is what they did as managers every day to people with new ideas. The brain process I referred to is what I call our need to &quot;match to what we know.&quot; Presented with a new idea we go to our filing cabinet of &quot;stock&quot; images and do a comparison exercise. If it does not fit our idea of what&#039;s &quot;right&quot; we feel our next role is to critisise. There that&#039;s my rant for today. Keep up the good work Fiona.</description>
		<content:encoded><![CDATA[<p>Hi Fiona You are so right about the scarcity of encouragement. There is also a bit of &#8220;brain process&#8221; in play here. I used to run a management course and did a small section on creativity. I would put up a slide I called &#8220;Ray&#39;s wheelbarrow&#8221; &#8211; it showed a long thin &#8220;wheelbarrow&#8221; with small wheels, short handle and bright yellow colour. I&#39;d then ask for comments. They poured out, handles too short, wheel&#39;s too small, don&#39;t like the colour etc etc etc. I&#39;d then say &#8220;thanks for your comments now let&#39;s analyse them in two columns + &#038; &#8211; . Needless to say the comments were 95% (often 100%) negative. This equalled the first lesson, people feel the need to critisise. Then I&#39;d say &#8220;oh I forgot one piece of information &#8211; this wheelbarrow is made to carry filing cabinets &#8211; hence the colour, small handle, small wheel etc&#8221; The room always went quiet as people realised this is what they did as managers every day to people with new ideas. The brain process I referred to is what I call our need to &#8220;match to what we know.&#8221; Presented with a new idea we go to our filing cabinet of &#8220;stock&#8221; images and do a comparison exercise. If it does not fit our idea of what&#39;s &#8220;right&#8221; we feel our next role is to critisise. There that&#39;s my rant for today. Keep up the good work Fiona.</p>
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