Niche Content Millionaire is a downloadable eBook that tells you the true story of how we made millions from subscription content and membership websites.

Buy and download instantly, pay using PayPal or your credit card.

> Read More

We're all about creation and distribution of successful blog and website content. Subscribe now and receive latest updates via email.

Email:

Archive for May, 2009

May
29

Porn paved the way for membership website success

Posted by: David Eedle | Comments Comments Off

Arianna Huffington, founder of The Huffington Post, came out this week with an unusual pronouncement – unusual in that it seems out of kilter with her own business, and the generally accepted wisdom surrounding paid content online. In a conference speech she said:

“We absolutely never imagine doing subscriptions. My belief is that unless you’re selling porn, and especially weird porn, I would not go the subscription route.”

The blogosphere has picked up on Adrianna’s suggestion that the only subscriptions worth selling are for porn sites – I’d love to know what porn she considers ‘weird’.

There’s something of a debate it seems online at present, sparked by the downturn in business of many newspapers, many of whom are struggling financially in a difficult advertising sales market. Of course newspapers rely on advertising, both through the classifieds (once known as ‘rivers of gold’) and display ads. And that advertising is drying up as companies around the world batten down the hatches during the global economic downturn.

I’m enjoying the debate as it rages around the net. Some see this as the end of newspapers. Some believe newspapers can parlay their content to a paid subscription. Others disagree, often violently.

It all takes me back to when we were starting Arts Hub, our paid subscription business, back in 2000. Virtually every ‘expert’ told us we were completely mad, that noone would pay for online content. We totally ignored them. And we’re glad we did, because we survived and almost all of the naysayers are now nowhere to be seen. Their path to riches did not pan out, ours did.

I’ve always said we modelled our subscriptions on the porn business – when we launched in 2000 the majority of subscriptions WERE porn – I think they pretty much invented online credit card transactions, and especially 30 day credit card trials. Along with recurring subs, multi-level memberships etc. All of which we tried to learn from and use in our own (non) porn businesses. Although Fiona did accuse me of doing way too much market research… But it’s easy to see why porn works so well as a subscription – targeted, niched content (think of the infinite multitude of sexual foibles, each their own niche) delivered direct to users when they want.

There’s some good analysis springing from the debate. Although I’d prefer some clarity around just what everyone’s debating. I reckon there are three separate products we’re talking about, yet in general the pundits are simply lumping them together under the paid content banner.

Traditional Newspapers

This one is a no-brainer. As I point out to all and sundry, newspapers have had their day. Their model was fabulous for decades, but the inevitable business cycle has finally curved against them. The weakness in their model has been exposed by the global economic conditions, remove their pillar of advertising revenue and it turns out they are extraordinarily vulnerable. Digital online media hasn’t killed newspapers – newspapers killed newspapers. Like the music industry they spent the 1990s blinkered to the changing world around them. Unlike the music industry, who are endeavouring to defend their archaic business model through aggressive litigation – mostly by suing teenagers for ‘illegally’ downloading Cold Play songs – newspapers are dying with a barely a whimper. Oh there’s a bit of talk about them ‘going paid’ online, but the end is nigh. Don’t get me wrong, there will still be newspapers, but there will be far fewer.

Subscription Content

This is how we made our big money. It’s about delivering content under a paid subscription model, it’s also often described as a membership. Our particular area of interest was jobs and news in the arts and entertainment industry. Subscription content is niched by definition, it’s about delivering content specific to an audience, in the format and context they want, at a time they want. There are numerous examples of successful subscription content businesses online, from industry gossip to stockmarket information. Some of these businesses have been around for many years, our Arts Hub business is still going strong nearly 10 years later, as are contemporaries like crikey.com.au.

Bloggers

I reckon this is the brave new world frontier. Up until now bloggers have almost exclusively earnt a living through advertising, and some via affiliate commissions. But that’s changing. For example the terrifically popular GigaOm has announced a plan to charge $97 a year for premium content.

The rise of blogs over the past five years has seen new celebrities created. People like Darren Rowse at ProBlogger and Perez Hilton and his eponymous perezhilton.com represent completely different ends of the blogging spectrum – one a down to earth practical blog about blogging, the other a purveyor of often slanderous Hollywood A-D List gossip, yet both reach incredible numbers of people, and consequently have terrific advertising potential – and in a way broader than just whacking a bunch of Google Ads on their sites. Their strong connection to their audience, teamed with analytical tools that can distinctively characterize and segment their audience, yields strong opportunities for sponsorships, partnerships and commissions.

And now, as with GigaOm, we’re seeing some prominent bloggers seek to capitalize on the strong audience by creating a subscription product. Not everyone will subscribe, that’s a given, but even a small core of subscribers, with these sites’ scale, represents good revenue opportunity.

I rather like ProBlogger’s almost reverse subscription – the 31 Day Blogging Challenge was free, a kind of subscription-like daily content hit revolving around becoming a better blogger. It was excellent content, and some 13,000 subscribed, for free. And now Darren’s launched a workbook for sale at $19.95. What’s the bet 1,000 of the 13,000 buy the workbook. A great day’s work, and I have no problem with Darren enjoying the fruits of his labour. He works hard and deserves to be rewarded.

Maybe Adrianna was just having an off day, or, as I pointed out in a comment on a blog post, maybe it was one of those off the cuff and ill-conceived comments that slip out of everyone’s mouths from time to time.

Because when it comes to paid subscription content and memberships, porn did show us the way.

May
27

Robert Kiyosaki’s Devils and Angels

Posted by: David Eedle | Comments Comments Off

Robert Kiyosaki, the author of ‘Rich Dad, Poor Dad’ and a range of books and educational products designed to get us to think about how money works and techniques on how to manage money like the exceptionally wealthy – has a quote in one of his texts that has stuck with Fiona since the moment she read it. ‘In business there are both devils and angels, and it’s impossible to know the difference between the two.’

Robert’s point is not to have a meltdown and avoid going into business, but to be aware that not all is as it seems and that devils and angels can look the same on the outside. It can take time to work out what you’re dealing with. Therefore it’s important to have strategies to get out of problematic relationships and to minimize any financial and emotional cost quickly. It may help for you to think about what those could be now – let’s do a quick brainstorm of things you can do to get rid of a partnership you’ve taken on in your new business that has recently shown its true colors and you can see is going to cause you problems. What do you do?

  1. Ignore it and hope it will go away?
  2. Research exactly what that person is trying to get from you/your business and find a much reduced version of this as a ‘go away’ payment.
  3. Find the problems in the relationship and use these as the rationale to discontinue any further dealings between you?
  4. If it’s a staff member – clarify there is no progress potential for them in the business – give them the opportunity to find that elsewhere.
  5. Manage the situation and hope for the best
  6. Commence legal action
  7. Redefine the relationship such that the other party has less influence in your business, with a view to termination down the track.

These are just some simple suggestions, but we think it’s as helpful to play with possibilities about what to do when things don’t work out with other parties, suppliers or with staff as it is to imagine the benefits of the relationship. The question ‘what if it doesn’t work out?’ would give Fiona especially, the cold shivers. Being the eternal optimist she had long thought that most things could be worked through to a positive conclusion, but this worldview fails to take into account that the other party may not be wanting a positive conclusion. They may want to ride on your coattails to success and to enjoy the benefits of your hard work and ingenuity without making any contribution. Or even worse, they may want you to fail.

But it is a really good question and one worth answering long before a relationship proves itself to be damaging to your online business. If you can try not to have heart palpitations worrying about all the negative consequences of things not working out with this party and instead map out your key exit routes should the relationship go wrong, and then if there’s legal work required, build the exit routes into any documentation. You will then have options on how to deal with a bad relationship ready for you to activate as soon as it becomes clear that you’ve been dealing with a devil rather than a Kiyosaki angel.

Comments Comments Off
May
24

Chocolate frogs create membership loyalty

Posted by: David Eedle | Comments Comments Off

My favourite blog post for the day is on Dosh Dosh “An Essential Marketing Principle: Give Before You Try to Get”. Maki’s post is all about how, as a marketer, you need to give to your audience before expecting something in return.

It’s a big, bad confusing world out there online. Scammers, many masquerading as ‘internet marketers’ abound, propagating get rich quick schemes that use high pressure, guilt driven sales tactics to extract a quick sale from you – with little or no ongoing value or return.

“They don’t want to be lied to. That’s why they are hesitant to believe what you say or claim. They don’t want their feelings to be exploited. That’s why they are wary about trusting you with their true thoughts. They have been fooled before and no one wants to feel stupid again.”

Maki hits the nail on the head when she says you need to ‘be known as a giver’. Maki’s right, people are cautious. Any customer with half a brain will do their online research before handing over their hard earnt cash. They’ll Google you, talk to their friends (never ever underestimate peer referral and pressure), they’ll want to make an informed, sensible decision.

Many years ago I used to teach a Relationship Marketing workshop, the kernel of which was about establishing a dialogue with your customers, a feedback loop of ideas and support that encouraged businesses to forge an ongoing, value driven relationship with its customers. My workshop was targeted at arts organisations, because that was my specialist field, but the princples were and remain universal.

At our subscription business Arts Hub we used to try and find ways to surprise our customers, to surpass their expectations. And so often it was the cheap and easy tactics that bore the most fruit.

Two that come to mind are chocolate frogs and loyalty recognition

Chocolate Frog Surprise

I was reminded about chocolate frogs by Fiona’s post the other day about the coffee mug she received from a subscription website she’s been a member of for years. We used coffee mugs to great effect at Arts Hub as incentives for people to renew their subscriptions. So they knew a mug was on the way, but when they opened the box we always ensured there was a little surprise – a chocolate Freddo Frog tucked into the mug. Cost us virtually nothing but amazing feedback. Interestingly Fiona and I were at the @tweetupmellers getogether of Twitter people here in Melbourne and met Phil Leahy who says he used to do exactly the same thing when he was running his extremely successful eBay seller business – he used to add a frog into each parcel they sent out.

Loyalty Recognition

It’s a human trait that we all like to be liked and recognised, the most powerful attribute of an individual is being recognised as an individual. Which is one reason why personalised online services can work so well – they cater to the individual not the mass. At Arts Hub every few months we’d dig into the database and find a bunch of members who’d renewed recently and who had been members continuously for several years. Bear in mind Arts Hub started in 2000, and there are still people subscribed today who joined nearly 10 years ago. We’d pull a list of people who had 3, 4 or 5 years or more under their belt and send them a ‘thank you’ email, and tell them we’d add a bonus few months of membership onto their subscription.

Both of these tactics cost little, took only a few minutes to implement, yet between them yielded some of the most positive, recurrent feedback out of all our marketing efforts.

Comments Comments Off
May
19

Membercon.com Interview with David Eedle

Posted by: David Eedle | Comments Comments Off

I recently was interviewed by Tim Bourquin from membercon.com, about Niche Content Millionaire and the membership websites we’ve owned. The audio from the interview is now up on membercon.com, enjoy!

Comments Comments Off
May
11

Coffee Mug Heaven

Posted by: Fiona Boyd | Comments Comments

A couple of weeks ago I renewed my www.crikey.com.au membership. Crikey’s pretty interesting – it’s a daily news bulletin covering the real lowdown on politics, business, media and sport. They’ve been around for 9 years and I’ve renewed my membership 8 times.

Today in the mail I got a lovely surprise. I hadn’t noticed in the renewal blurb, but this year you got something a little extra when you renewed with Crikey. My pack had Organic Choc-coated coffee beans, a gardening handbook and something I got really excited about – a Crikey Mug.

My new Crikey Mug - the "Crikey Stimulus Package"

My new Crikey Mug - the "Crikey Stimulus Package"

Mugs are something we used to great effect in our days at Arts Hub – punters just couldn’t get enough Hub Mugs and David and I used to wonder at their
excitement. Well not so today. Being on the receiving end of a Crikey mug really did make me feel special, and I too got excited.

You can read about just why customers love mugs and special treats and acknowledgements so much in Niche Content Millionaire. Plus you can read about other great online businesses who have found their own way to make money and a difference in there too. BTW, Crikey is in there, look out for
them.

May
07

Niche Content Millionaire is now on sale!

Posted by: David Eedle | Comments Comments Off

Fiona and I are incredibly pleased to announce that our new book, Niche Content Millionaire is now on sale! Niche Content Millionaire is our true story of how we made millions from subscription content and membership websites.

The story spans 170+ pages, from the late 1990s, the launch of our first site in 2000, and its sale in late 2006.

What you’ll discover reading Niche Content Millionaire:

  • How we went from nothing to everything
  • The disaster that nearly killed our business a couple of months after launch
  • Why we think subscription sales beat PLR and Google Ad sites any day
  • How to research and create a niche content subscription site
  • The kinks in the grand schemes and how you can avoid failure
  • How to manage your staff
  • How to create powerful well-written content
  • How we ran marketing campaigns that netted thousands of dollars at a time in subscriptions, plus how not to market to subscribers
  • The villains and heroes we encountered along the way
  • How the business was saved by mystery money loans in brown paper bags
  • How it feels to sell your business for millions

Niche Content Millionaire is a PDF format eBook, you can purchase for immediate download using PayPal or your credit card. The cost is $49.95.

Click here to purchase Niche Content Millionaire right now!

Comments Comments Off

You probably see some of the same sales emails as we do. Our inboxes are constantly filling up with emails from people offering to make us rich using the internet. And now Twitter has become a scammer’s stalking marketplace with an increasing bunch of low lifes pumping out Tweet after Tweet promising instant internet wealth.

Invariably the sales pitches share similar characteristics, so here are our 7 ways to spot an internet marketing scam:

  1. Length – gee these people need an awful lot of words to convince you to buy their secrets to success
  2. Effortless – you can make thousands a month, working from home, while simultaneously looking after your children, doing the laundry, and cooking dinner. Unlike the truth that real money comes from hard work and commitment.
  3. Speed – you’ll have thousands of dollars rolling in within weeks
  4. Testimonials – paragraphs of hyperbole from ‘satisfied customers’, who invariably are only named with first name and initial (wouldn’t want you tracking them down to authenticate their success)
  5. Pressure – sign up now or the world will end
  6. Guilt – you and your family deserve to be rich, if you don’t buy this product/service/system you’re a bad person who’s consigning your loved ones to penury
  7. Discount – the system usually costs $2,500 but sign up today and you’ll ‘only’ pay $250

The majority of these offers are usually one of three things: a front for a network marketing company like Herbalife; a pre-packaged information product through an affiliate network like clickbank.net, or worse, the product they sell is a how-to manual to sell the product – they simply tell you how to set up online to sell their system. A self-perpetuating pyramid scheme. They even sell you web page templates so you can create your own high pressure sales pitch pages, just like their own.

We particularly love the testimonials – try Googling some of the more unusual names of the people giving testimonials (the unusual ones are easier to search for, there are too many Smiths and Jones in the world). Surprise surprise. The same names often pop up on other sales pitch web sites. In fact, with a little digging, you’d be excused for thinking that all these sites are related somehow, which is possibly not far from the truth. When a business sells a system that is all about self-replication, and they sell it to enough people, you’re going to wind up with a lot of sites built off the same base templates.

Invariably these ‘products’ are low quality (including the content and the presentation); light on detail; and light on the qualifications of the people who wrote them. You’ll never see a real life case study drawn from their own experiences.

If you want to read a true story, but real people, about making real money from subscription and membership websites, check out our eBook, Niche Content Millionaire.

Had an interesting afternoon poking around the deeper recesses of Google – bit quiet in the cafe once the breakfast rush was done so could hide in the corner and let the staff handle things while I messed around online.

I have a bunch of Google News searches coming into my Google Reader, mostly around keywords like ‘niche content’, ’subscription content’ and ‘membership websites’. And it’s the latter that’s caught my interest this autumn Melbourne day. Because almost everyday I keep noticing an article about membership websites. At first I thought each entry was different, but after a moment realised it was just the same PLR article, presumably spun through one of those dodgy ‘article spinner’ tools to try and make each iteration seem different and thus fool Google into believing each article is unique.

Of course I managed not to save the links, but have determined to next time, and maybe start to catalog where this PLR article is turning up. That train of thought led to why the PLR articles exist – and often it’s because they’re pointing to affiliate links through to some eBook publication or training program.

Am thinking we might start reviewing some of these so called ‘membership web site secrets’ eBooks. I’ve chased down a couple and been completely unimpressed with the low grade content.

Comments Comments Off
E-junkie Shopping Cart and Digital Delivery
Internet blogs

Blog Directory & Search engine
Marketing Blogs - BlogCatalog Blog Directory
blog search directory
Blog Flux Directory